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Terms & Conditions

Introduction

Welcome to Peak Global Limited. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website and/or placing an order, you agree to be bound by these terms. Please read them carefully before using our services.

1. Definitions

  • “We,” “Us,” and “Our” refer to Peak Global Limited.
  • “You” and “Your” refer to the user or customer accessing our website and/or purchasing products.
  • “Products” refers to any items listed for sale on our website.

2. Use of the Website

By using our website, you agree to:

  • Use the website for lawful purposes only.
  • Not engage in any activity that could harm, disable, or impair the website or interfere with any other user’s experience.
  • Ensure that all information provided by you is accurate, up-to-date, and complete.

We reserve the right to restrict access to our website or terminate accounts at our discretion if we believe these terms have been violated.

3. Orders and Payments

  • Placing Orders: All orders are subject to availability and acceptance. Once an order is placed, you will receive an order confirmation email. However, this does not constitute acceptance of the order. We reserve the right to cancel or limit the quantity of any order at our discretion.
  • Pricing: Prices listed on our website are in GBP (£) and exclude VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice.
  • Payment: Payment must be made at the time of placing an order. We accept payments via major credit/debit cards and bank transfers. Your order will not be processed until full payment is received.

4. Delivery

  • Shipping: We offer delivery services across the Hong Kong. Delivery times are estimates and not guaranteed. We are not liable for any delays caused by events beyond our control.
  • Risk of Loss: The risk of loss and title for products passes to you upon delivery. It is your responsibility to inspect the products upon receipt and notify us immediately of any issues.
  • Delivery Charges: Delivery charges are calculated based on the delivery location and the weight/size of the order. These charges will be added to your total order amount at checkout.

5. Returns and Refunds

  • Returns: If you are not satisfied with your purchase, you may return the products within 14 days of receipt for a refund, subject to our returns policy. Products must be returned in their original condition and packaging.
  • Refunds: Refunds will be processed within 14 days of receiving the returned products. Refunds will be issued to the original payment method used for the purchase. Delivery charges are non-refundable.
  • Faulty Products: If you receive a faulty or damaged product, please contact us immediately. We will arrange for a replacement or refund at our discretion.

6. Product Descriptions

We strive to ensure that product descriptions and images on our website are accurate and up-to-date. However, we do not warrant that the product descriptions, images, or any other content on the website are error-free, complete, or current. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

7. Limitation of Liability

To the fullest extent permitted by law, Peak Global Limited shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, revenue, or data arising out of or in connection with the use of our website or products. Our total liability to you for any claim arising from your use of our services shall not exceed the amount paid for the products in question.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Peak Global Limited or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our express written permission.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

11. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Thank you for choosing Peak Global Limited. We appreciate your business and are committed to providing you with exceptional service.